Smart Ticket Management
Streamline support, automate responses, and delight customers with Brodticket.
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Streamline support, automate responses, and delight customers with Brodticket.
Get Started
Everything you need to manage support like a pro
Manage tickets from email, chat, and social in one unified inbox.
Set workflows that auto-tag, assign, and resolve common queries.
Get real-time agent performance and customer satisfaction reports.
Just three steps to get your support system running
Users raise issues through contact form, email, or chat.
Tickets are auto-assigned to agents with notifications.
Tickets are resolved, tracked, and closed with client feedback.
Keep track of your tasks & communications with our simplified ticketing system.
Brod Ticketing Module helps you collaborate better by efficiently managing your employees, customers, and agents.
Create, edit and search tickets by Project, Unit, Category & Priority with access control.
Tickets can hold multiple tasks and are only closed after all are completed.
Differentiate internal vs external tickets and prioritize by urgency.
Reassign tickets as needed based on progress and challenges.
See full ticket logs with notes and attachments to analyze support flow.
Organize all documents and notes per task efficiently within the ticket.
Let vendors and external agents raise/manage tickets securely.
Track ticket progress with resource assignment & notifications.
Just three steps to get your support system running
Users raise issues through contact form, email, or chat.
Tickets are auto-assigned to agents with notifications.
Tickets are resolved, tracked, and closed with client feedback.
Choose the plan that fits your needs
$9/mo
$29/mo
Custom
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