Why BrodTicket

Ease at Every Step

Easy To Setup

Quick Setup, Zero Hassle

Easy To Use

Find What You Need, Fast

Easy Reporting

Smart Reports, Simple Decisions

Automated Ticketing Management Workflow

Ensure smooth and efficient handling of customer issues

Ticket Raised: Customers raise tickets via email, app, or web.
Categorization: System classifies tickets by priority, type, and category.
Assignment: Tickets are auto-assigned to relevant agents.
Work in Progress: Agents update and communicate in real-time.
SLA Monitoring: Stay within SLA timelines with alerts and escalations.
Resolution: Ticket closed with confirmation and feedback.

Let's Get You Started!

Ticketing Management

Smarter Workflows, Clearer Insights

Stay Ahead of Every Ticket. Work Smarter, Not Harder

Everything in One Place

All tickets, tasks, users, and updates—neatly organized and accessible from one dashboard.

Customization

We offer customization to fit your business model.

Daily Agenda Emails

Receive automated daily summaries straight to your inbox — tickets due, tasks pending, follow-ups needed.

Last modified on 28 October 2025 by Brod Ticket Team